AI-Driven Call Summarization for Leadership Coaching

Client Overview

Mattermore is a coaching company specializing in the development of top managers, helping them refine their leadership, communication, and motivational skills. Their coaching programs focus on improving executive performance through feedback, training, and continuous improvement.

Challenge

Mattermore sought a solution to help their clients—top-level executives—gain deeper insights into their communication effectiveness during calls. The company needed an AI-powered tool to:

• Analyze executives' speech patterns.
• Evaluate leadership qualities such as clarity, motivation, and persuasion.
• Provide actionable feedback to help clients improve their leadership communication.

Solution Provided by Value Added tech

Our team developed an AI-powered call summarization system tailored to Mattermore's coaching framework. This solution integrated seamlessly with Zoom and Google Meet, automatically capturing and analyzing calls. Using Assembly AI for advanced transcription and ChatGPT for summarization and analysis, the system evaluates key leadership indicators such as:

• Clarity & Structure – How well executives communicate ideas.
• Motivational Impact – The ability to inspire and energize teams.
• Engagement & Persuasion – Effectiveness in keeping conversations dynamic and engaging.

The AI generates structured summaries with leadership insights, highlighting strengths and areas for improvement. Additionally, we integrated a scoring system to quantify leadership communication effectiveness.

Results

Since implementing the AI call summarization solution, Mattermore has reported significant improvements in their coaching processes:

• 60% reduction in manual call review time, allowing coaches to focus on personalized feedback.
• 30% improvement in executive communication scores over a 3-month coaching period.
• 90% adoption rate among Mattermore’s clients, with executives actively using the AI-generated insights to refine their leadership style.

Conclusion

By integrating AI-driven call analysis, Mattermore.ai enhanced its coaching effectiveness, offering clients data-driven insights to refine their leadership communication. This solution not only streamlined the coaching process but also empowered top executives to lead with greater clarity, motivation, and impact.

Are you looking to transform your business operations and achieve similar results? Reach out to us at Value Added Tech, and let's explore how we can help you streamline workflows, enhance productivity, and drive significant ROI for your business.

Contact Value Added Tech: sales@vatech.io