Client Overview
Our client, an e-commerce shop specializing in selling fabrics, faced challenges in efficiently managing and creating a complex product structure. Their existing system relied heavily on multiple spreadsheets and manual data management, which hindered productivity and coordination across departments.
Challenges
The primary challenges included:
- Maintaining multiple spreadsheets with no single source of truth, leading to inconsistencies and errors.
- Manual management and coordination required significant time and effort from specific employees.
- Complex product creation process required inputs from multiple actors, including translation copywriters, designers, photographers, and managers.
- Manual data entry into Shopify was time-consuming and prone to errors.
Solution Provided by Value Added Tech
Value Added Tech proposed and implemented a comprehensive solution to streamline and automate the product creation process. The key components of the solution included:
Centralized Data Structure in Airtable
- All product data was organized into a defined data structure within Airtable, serving as the single source of truth.
- Specific interfaces and notifications were prepared for all involved employees to facilitate efficient data gathering.
Streamlined and Automated Processes
- Translation Copywriting: Translation copywriters could input texts directly into the main data storage through their dedicated interface.
- Design Automation: Designers could manage their pipeline and coordinate the production of different materials seamlessly.
- Photo and Video Production Automation: Photographers were able to submit and organize their materials efficiently, with videos being compressed and prepared for Shopify upload.
- Managerial Oversight: Managers could review all the collected data in one place and upload it to Shopify with a single click.
- Product Description Automation: The entire process was supported by ChatGPT to create product descriptions, enhancing both speed and quality.
Results
The implementation of the proposed solution yielded significant improvements:
- 7x Faster Product Onboarding: The time required to onboard a new product was reduced from 7 days to just 1 day.
- 10 Hours of Daily Work Saved: Automation saved around 10 hours of manual work daily, translating to approximately $5,000 in monthly savings.
- Single Source of Truth: The centralized data structure in Airtable provided a reliable and consistent source of truth for all product data.
- Rapid Return on Investment: The investment in automation paid off within the first month, showcasing the efficiency and effectiveness of the solution.
Conclusion
The automation solution provided by Value Added Tech transformed the product creation process for our client, an e-commerce shop selling fabrics. By centralizing data, streamlining workflows, and automating repetitive tasks, we significantly increased efficiency, reduced errors, and achieved substantial cost savings. The successful implementation not only accelerated product onboarding but also provided a robust foundation for future growth and scalability.