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The study examines the effectiveness, challenges, and outcomes of integrating AI technology into daily call center operations. Results indicate significant improvements in transcription accuracy and analytical insights, leading to better customer service management and savings of 400 hours of manual work monthly.
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A comprehensive home repair service provider specializing in window repair, siding, roofing, flooring, bathroom renovations, and gutter installations. Founded several eleven ago, the company has established itself as a trusted name in home improvement across multiple states. See how we helped them to digitalise.
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Check out how Value Added Tech automated a marketing agency’s lead handling by integrating Calltools.com with Gohighlevel.com, cutting speed-to-lead from 25 minutes to 4.5 minutes. This led to higher closing conversions, over 5,000 daily calls, and a 25% reduction in call-center costs, achieving ROI within the first month.
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