Latest Case studies
We are proud of our work and ready to showcase it.
We are proud of our work and ready to showcase it.
This case study examines the implementation of Zoho Desk in a mid-sized e-commerce company, established in 2015, to enhance its customer support operations. The integration aimed to streamline support processes, improve response times, and boost overall customer satisfaction. The successful deployment of Zoho Desk led to significant improvements in customer service metrics and operational efficiency.
A mid-sized technology solutions provider from the USA, was facing challenges in managing its marketing campaigns, sales processes, and customer service operations. The company sought a comprehensive solution to streamline its operations, enhance customer engagement, and scale effectively.
A mid-sized e-commerce company faced challenges with outdated marketing methods, resulting in inefficiencies and limited customer engagement. They sought to enhance their marketing efforts and streamline operations through advanced automation solutions.
This case study explores the integration of Shopify into a large US online store specializing in eco-friendly products. The objective was to streamline operations, enhance the customer shopping experience, and scale the business efficiently. The successful implementation of Shopify resulted in improved sales performance, operational efficiency, and customer satisfaction.
A leading marketing company based in the United States, known for its innovative solutions and customer-centric approach. Despite their strong market presence and successful service line, they faced significant challenges in streamlining their sales process.
A comprehensive home repair service provider specializing in window repair, siding, roofing, flooring, bathroom renovations, and gutter installations. Founded several eleven ago, the company has established itself as a trusted name in home improvement across multiple states. See how we helped them to digitalise.
A prominent global retail chain faced challenges in managing customer interactions across various channels, leading to delayed response times and inconsistent customer experiences. See how we got this solved.
A leading technology solutions provider sought to enhance their sales processes and lead management capabilities to drive more efficient sales cycles and increase conversions. See how we got this solved.
A leading global technology solutions provider faced challenges with disparate Salesforce Service Cloud instances across its business units. The client needed a unified approach to Salesforce deployments to enhance collaboration and information sharing across departments, particularly before a global rollout in their supply chain department. See how we got this solved.
The core of vatech.io’s business is using advanced marketing automation, and AI-driven approaches to enhance business processes. This method is paramount when efficiency and personalization are perceived as standard customer needs. Vatech.io helps businesses implement and deploy these technologies to automate routine tasks and focus on key growth drivers so they can win in competitive marketplaces.